Some records of persons and businesses may be ripped with requested by a name that is different from the one by which it was stored this is particularly true if the key unit is difficult to determine when a record is likely to be requested by more than one name and it called a cross reference is prepared a cross-reference shows the name in a form other than that used on the original record and it indicates the storage location of the original that record the pilots can then find requested records regardless of the name used in the request for those records a copy of the document may be stored in the cross reference location or a cross reference sheet may be prepared for types of personal name should be cross-referenced one unusual easily confused things to hyphenated names hyphenated surnames three alternate names for similar names 9 types of business name should be cross-referenced one compound and the names compound names two names with abbreviations and acronyms three popular and coins names for hyphenated names five divisions and subsidiaries 6 changed names 7 similar names 8 foreign business names 94 and government names personal names cross references should be prepared for the following types of personal names one unusual easily confused names when determining the surname is difficult use the last name written as the key unit on the original record prepare a cross-reference with the first name written as the key unit
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